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Frequently asked Questions

2.1 How e-Pay works?

  • Consumers log onto e-Pay website / e-Pay terminal.
  • Consumer selects option to make bill payment.
  • Consumer selects Biller from drop-down button.
  • Account for which the payment is to be made is selected.
  • Payment mode is selected (cash / card / cheque).
  • Consumer enters the payment amount.
  • Details confirmed back to the consumer (flexibility to make changes).
  • Payment is confirmed by SMS / print.

2.2 What are the advantages e-Pay provides to the consumers?

  • One-terminal for many attractive services of any value at any place anytime.
  • Easy accessibility of e-Pay outlets – widespread and at convenient locations close to commercial / residential areas (Proposed > 1500 outlets by the end of Year-I).
  • Accepts payments by cash / card / cheque.
  • Roaming – can access services for any place from anywhere in India.

2.3 What are the advantages e-Pay provides to the billers?

  • Widespread distribution channel through Franchises. Therefore, comprises of the largest e-distribution network in the country.
  • Single-point-of-contact for nationwide distribution.
  • Eliminating physical voucher, printing, coding, management & distribution.
  • Inventory maintained centrally with e-Pay, hence available anytime on demand.
  • Nationwide availability of services – generate additional revenue from roaming subscriptions.