FAQs

2.1 How e-Pay works?

• Consumers log onto e-Pay website / e-Pay terminal.
• Consumer selects option to make bill payment.
• Consumer selects Biller from drop-down button.
• Account for which the payment is to be made is selected.
• Payment mode is selected (cash / card / cheque).
• Consumer enters the payment amount.
• Details confirmed back to the consumer (flexibility to make changes).
• Payment is confirmed by SMS / print.

2.2 What are the advantages e-Pay provides to the consumers?

• One-terminal for many attractive services of any value at any place anytime.
• Easy accessibility of e-Pay outlets – widespread and at convenient locations close to commercial / residential areas (Proposed > 1500 outlets by the end of Year-I).
• Accepts payments by cash / card / cheque.
• Roaming – can access services for any place from anywhere in India.

2.3 What are the advantages e-Pay provides to the billers?

• Widespread distribution channel through Franchises. Therefore, comprises of the largest e-distribution network in the country.
• Single-point-of-contact for nationwide distribution.
• Eliminating physical voucher, printing, coding, management & distribution.
• Inventory maintained centrally with e-Pay, hence available anytime on demand.
• Nationwide availability of services – generate additional revenue from roaming subscriptions.