Design Process



Phase 1

Initial client consultations are guided by e-Pay’s ISO 9001:2008 Certified Engineering Process Document, covering over 70 key project points. This proprietary document methodically creates the design criteria framework for all aspects of the kiosk design; including target manufacturing budget, project schedule, component requirements, installation, and expandability.
This definition phase results in the Design Criteria Document that guides project members during the development process. This is a continuously evolving tool that Diginue uses to anticipate all design issues up front, and leverages the design nuances / experience gained on thousands of prior designs.


Phase 2

Diginue then procures required electronic components identified under the Design Criteria Document, bench testing each component with customer-specific software, ensuring full compatibility
Clients review the component specifications and document approval. Next, Diginue begins initial component layout modelling to include in the overall enclosure options.


Phase 3

Following approval of the component set, Diginue develops initial renderings and mechanical drawings to prove correct component placement and jointly create the client’s desired overall equipment aesthetics.
This is an iterative and interactive process where e-Pay’s Industrial and Mechanical Engineering team work closely with the customer’s design and project team members.


Phase 4

Diginue advances the design to a complete set of mechanical drawings and computer generated renderings. A subsequent design review of the engineering drawings results in a checklist of changes.
As needed, Diginue revises the drawings and generates renderings with optimally arranged and modelled components for customer feedback / approval on concept and mechanical drawings of the kiosk.
Any modifications are closed to customer guidelines, resulting in a finalized and signed design.


Phase 5

Post design review, Diginue does a “dry fit” test – assembling all prototype components into the enclosure. Upon approval; paint, artwork, and final assembly are completed for first article production. An extensive in-house prototype fabrication area enables Diginue to execute custom prototype delivery in just six to eight weeks from design approval. During prototype manufacturing, parallel progress is made on submitting all necessary UL, FCC and agency approval documents. This simultaneous activity enables UL certification to occur at the same time as prototype completion, accelerating time to market by as much as 12 – 16 weeks.


Phase 6

Following prototype delivery, Diginue has 200,000 square feet of dedicated manufacturing capacity poised to facilitate the steepest of production ramps.
Diginue’s manufacturing model can accommodate a wide volume spectrum – from very small production runs up to thousands of units per week. Both ends of the volume continuum are treated with equal care and expert attention.
Turnkey site survey, site preparation and installation services are readily available.


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